{"id":3720,"date":"2021-12-04T19:46:15","date_gmt":"2021-12-04T19:46:15","guid":{"rendered":"https:\/\/myaci-benefits.com\/?page_id=3720"},"modified":"2025-01-23T11:50:52","modified_gmt":"2025-01-23T19:50:52","slug":"transcarent","status":"publish","type":"page","link":"https:\/\/myaci.altimateqod.com\/us\/health\/transcarent\/","title":{"rendered":"Transcarent Surgery Care"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container gradient-container-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-color:#055f8c;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-color:#0c5497;--awb-bg-color-hover:#0c5497;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-text-color:#ffffff;--awb-margin-top:20px;--awb-margin-right:30px;--awb-margin-bottom:20px;--awb-margin-left:30px;\"><p style=\"font-size: 22px;\" data-fusion-font=\"true\">Associates and family members enrolled in a BCI medical plan must use Transcarent for designated knee, hip, shoulder, spine and bariatric surgeries.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"354\" title=\"bridgehealth1\" src=\"https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2021\/12\/bridgehealth1.jpg\" data-orig-src=\"https:\/\/myaci.altimateqod.com\/wp-content\/uploads\/sites\/4\/2021\/12\/bridgehealth1.jpg\" alt class=\"lazyload img-responsive wp-image-3721\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27354%27%20viewBox%3D%270%200%20800%20354%27%3E%3Crect%20width%3D%27800%27%20height%3D%27354%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2021\/12\/bridgehealth1-200x89.jpg 200w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2021\/12\/bridgehealth1-400x177.jpg 400w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2021\/12\/bridgehealth1-600x266.jpg 600w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2021\/12\/bridgehealth1.jpg 800w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 700px) 100vw, 800px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:30px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;--awb-margin-right:20px;--awb-margin-left:20px;\"><p>In most cases, if you are enrolled in a BCI medical plan, designated knee, hip, shoulder, spine and bariatric surgeries may only be covered when accessed through Transcarent. Some exceptions apply for members in Boise, ID and Lubbock, TX where Transcarent is still developing a best-in-class provider network.*<\/p>\n<h2><strong>Benefits for You<br \/>\n<\/strong><\/h2>\n<ul>\n<li><strong>Cost<\/strong>: With Transcarent, EPO and PPO members pay $0 for any designated surgical procedures. Per IRS rules, HSA participants must first meet the annual deductible. In addition, travel expenses for you and a companion will be covered if a local surgeon is not an option, and travel over 100 miles is required.<\/li>\n<li><strong>Experience<\/strong>: Your dedicated Care Coordinator is there to help you find the right surgical provider, schedule your surgery, understand your benefits, and manage billing and paperwork.<\/li>\n<li><strong>Quality<\/strong>: Transcarent takes special measures to ensure the care you get is the care you can trust, hand-selecting surgery partners because they meet or exceed quality standards and are among the top-ranked in the nation.<\/li>\n<li><strong>Access<\/strong>: Receive fast access to top-rated facilities and surgeons specializing in your procedure.<\/li>\n<\/ul>\n<p><span style=\"font-size: 14px;\" data-fusion-font=\"true\">* As of January 1, 2024, your spine, knee, hip, shoulder, or bariatric surgery may only be covered when accessed through Transcarent. Some exceptions apply for members in Boise, ID and Lubbock TX where we are still developing our best-in-class provider network. If you have questions, please contact your Care Coordinator. Failure to schedule your surgery with Transcarent (or obtain a waiver for members in Boise, ID or Lubbock, TX) may result in a financial penalty. <\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-transform:none;--awb-margin-right:20px;--awb-margin-left:20px;\"><h2><b style=\"color: #00aeca;\"><span style=\"color: #0c5497;\">Which procedures are covered through Transcarent<\/span><\/b><\/h2>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-padding-right:30px;--awb-padding-left:30px;--awb-border-size:1px;--awb-icon-size:15px;--awb-content-font-size:17px;--awb-icon-alignment:left;--awb-hover-color:var(--awb-custom_color_1);--awb-border-color:#ebebeb;--awb-background-color:var(--awb-color2);--awb-divider-color:#e0dede;--awb-divider-hover-color:var(--awb-color6);--awb-icon-color:#ffffff;--awb-title-color:#e58117;--awb-content-color:#595959;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:var(--awb-custom_color_1);--awb-title-font-family:&quot;Roboto&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:21px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-3720-1\"><div class=\"fusion-panel panel-default panel-4b42946f3fa2f6897 fusion-toggle-has-divider\" style=\"--awb-title-color:#ff5e48;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4b42946f3fa2f6897\"><a aria-expanded=\"false\" aria-controls=\"4b42946f3fa2f6897\" role=\"button\" data-toggle=\"collapse\" data-target=\"#4b42946f3fa2f6897\" href=\"#4b42946f3fa2f6897\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Orthopedic<\/span><\/a><\/h4><\/div><div id=\"4b42946f3fa2f6897\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4b42946f3fa2f6897\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>* Indicates a required use procedure<\/strong><\/p>\n<p><strong>Ankle\/Foot<\/strong><\/p>\n<ul>\n<li>Ankle fusion<\/li>\n<li>Ankle repair\/replacement<\/li>\n<li>Arthroscopy<\/li>\n<li>Removal of support implant<\/li>\n<\/ul>\n<p><strong>Knee<\/strong><\/p>\n<ul>\n<li>ACL\/MCL\/PCL repair<\/li>\n<li><strong>Arthroscopy*<\/strong><\/li>\n<li><strong>Knee replacement\/revision*<\/strong><\/li>\n<\/ul>\n<p><strong>Hip<\/strong><\/p>\n<ul>\n<li><strong>Arthorscopy*<\/strong><\/li>\n<li><strong>Hip replacement\/revision*<\/strong><\/li>\n<\/ul>\n<p><strong>Hand\/Wrist\/Elbow<\/strong><\/p>\n<ul>\n<li>Carpal tunnel release<\/li>\n<li>Elbow fusion\/replacement<\/li>\n<li>Wrist fusion\/replacement<\/li>\n<\/ul>\n<p><strong>Shoulder<\/strong><\/p>\n<ul>\n<li><strong>Shoulder replacement\/revision*<\/strong><\/li>\n<li>Arthroscopy<\/li>\n<li><strong>Rotator cuff repair*<\/strong><\/li>\n<li>Shoulder repair<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a773bc5c62b7ac93c fusion-toggle-has-divider\" style=\"--awb-title-color:#ff5e48;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a773bc5c62b7ac93c\"><a aria-expanded=\"false\" aria-controls=\"a773bc5c62b7ac93c\" role=\"button\" data-toggle=\"collapse\" data-target=\"#a773bc5c62b7ac93c\" href=\"#a773bc5c62b7ac93c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Spine\/Neurological<\/span><\/a><\/h4><\/div><div id=\"a773bc5c62b7ac93c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a773bc5c62b7ac93c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>* Indicates a required use procedure<\/strong><\/p>\n<ul>\n<li><strong>360 spinal fusion*<\/strong><\/li>\n<li><strong>Anterior\/posterior cervical fusion (ASDF, PCF)*<\/strong><\/li>\n<li><strong>Anterior\/posterior\/extreme lumbar interbody fusion (ALIF, PLIF, XLIF)*<\/strong><\/li>\n<li>Artificial disc replacement<\/li>\n<li><strong>Decompression laminectomy*<\/strong><\/li>\n<li><strong>Discetomy\/microdiscectomy*<\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5fb5d6c90015576b5 fusion-toggle-has-divider\" style=\"--awb-title-color:#ff5e48;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5fb5d6c90015576b5\"><a aria-expanded=\"false\" aria-controls=\"5fb5d6c90015576b5\" role=\"button\" data-toggle=\"collapse\" data-target=\"#5fb5d6c90015576b5\" href=\"#5fb5d6c90015576b5\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Bariatric<\/span><\/a><\/h4><\/div><div id=\"5fb5d6c90015576b5\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5fb5d6c90015576b5\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>* Indicates a required use procedure<\/strong><\/p>\n<ul>\n<li><strong>Gastric band removal*<\/strong><\/li>\n<li><strong>Roux-en-y gastric bypass (RYGB)*<\/strong><\/li>\n<li><strong>Sleeve Gastrectomy*<\/strong><\/li>\n<li><strong>Duodenal switch (DS) procedure*<\/strong><\/li>\n<li><strong>Gastric revisions*<\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background gradient-container-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"--awb-title-color:#0c5497;--awb-margin-top:10px;--awb-margin-bottom:20px;\"><div class=\"reading-box\" style=\"background-color:#dddddd;border-width:0px;border-color:#f6f6f6;border-style:solid;\"><div class=\"reading-box-additional\">\n<h2><strong>How to get started with Transcarent<\/strong><\/h2>\n<p>If you are currently in the process of pursuing knee, hip, shoulder, spine or bariatric surgery, please contact a Transcarent Care Coordinator as soon as possible. If you are enrolled in a BCI medical plan, activate your Transcarent account now by visiting the Albertsons page on the Transcarent website, downloading the Transcarent app (scan the QR code below using your mobile device) or by contacting a Care Coordinator.<\/p>\n<p><strong>Website: <a href=\"https:\/\/webapp.transcarent.ai\/surgery-landing?employerId=61fe5afe-5648-4c03-8cd1-38a6b023e340\" target=\"_blank\" rel=\"noopener\">Albertsons Page on the Transcarent Website<\/a><\/strong><\/p>\n<p><strong>Telephone:<\/strong> <strong>888-387-3912<\/strong> (Mon-Sun, 3 am to 7 pm PT)<\/p>\n<p><strong>Email<\/strong>: <strong><a href=\"mailto:surgerycare@transcarent.com\" target=\"_blank\" rel=\"noopener\">surgerycare@transcarent.com<\/a><\/strong><\/p>\n<p><strong>Transcarent app<\/strong>: Scan the QR code below with your mobile device.<\/p>\n<p><img decoding=\"async\" class=\"lazyload wp-image-6684 alignleft\" src=\"https:\/\/myaci.altimateqod.com\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213.png\" data-orig-src=\"https:\/\/myaci.altimateqod.com\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213.png\" alt=\"\" width=\"171\" height=\"171\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27171%27%20height%3D%27171%27%20viewBox%3D%270%200%20171%20171%27%3E%3Crect%20width%3D%27171%27%20height%3D%27171%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-66x66.png 66w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-150x150.png 150w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-200x200.png 200w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-300x300.png 300w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-400x400.png 400w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-600x600.png 600w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-768x768.png 768w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-800x800.png 800w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213-1024x1024.png 1024w, https:\/\/myaci.altimateqod.com\/us\/wp-content\/uploads\/sites\/4\/2023\/12\/Albertsons-Activation-Surgery-Newsletter-20231213.png 1051w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 171px) 100vw, 171px\" \/><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1590,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3720","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/pages\/3720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/comments?post=3720"}],"version-history":[{"count":79,"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/pages\/3720\/revisions"}],"predecessor-version":[{"id":8450,"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/pages\/3720\/revisions\/8450"}],"up":[{"embeddable":true,"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/pages\/1590"}],"wp:attachment":[{"href":"https:\/\/myaci.altimateqod.com\/us\/wp-json\/wp\/v2\/media?parent=3720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}